Terms & Conditions

1. Acceptance of Terms

By registering an account, accessing any page of c7cc, or placing any bet or wager on our platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. These terms apply to all visitors, registered users, and any other persons who access or use the c7cc platform.

c7cc reserves the right to update, amend, or replace these Terms & Conditions at any time. It is your responsibility to review these terms periodically. Continued use of the platform following any amendment constitutes your acceptance of the revised terms.

2. Eligibility Requirements

To register and use c7cc, you must satisfy all of the following eligibility conditions at all times:

• You must be at least 21 years of age. c7cc strictly prohibits access by minors and conducts age verification checks.
• You must be acting on your own behalf and not as an agent for any third party.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not currently be subject to any self-exclusion programme or voluntary account restriction.

c7cc may request documentary proof of identity, age, and payment method ownership at any stage. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or termination.

3. Account Registration & Security

To access the full range of c7cc services, you must create a single registered account. The registration process requires you to provide accurate, complete, and current information.

One Account Per Person

Each individual may hold only one active account on c7cc. Operating multiple accounts, whether under the same or different names, is strictly forbidden and may result in forfeiture of all balances and permanent account closure.

Password & Login Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify c7cc immediately if you suspect any unauthorised access to your account. c7cc shall not be liable for any loss or damage arising from your failure to comply with this obligation. Your account security responsibilities include:

• Using a strong, unique password not shared with any other online service.
• Logging out after each session, especially on shared or public devices.
• Never disclosing your credentials to c7cc staff or any third party — c7cc will never ask for your password.

4. Deposits & Withdrawals

All financial transactions on c7cc are processed in Bangladeshi Taka (BDT). We support multiple convenient local and international payment channels for deposits and withdrawals.

Deposit Policy

Deposits are credited to your c7cc account following successful payment confirmation. The following conditions apply to all deposits:

• The minimum deposit amount is ৳500. Deposits below this threshold will not be processed.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• c7cc does not accept deposits from third-party payment sources. The payment method must be registered in your own name.

Withdrawal Policy

Withdrawal requests are subject to review and approval by the c7cc finance team. The following conditions apply:

• The minimum withdrawal amount is ৳1,000 per request.
• All bonus wagering requirements must be fulfilled before a withdrawal request is processed.
• Withdrawal processing times are typically 1–3 business days depending on the payment method and KYC status.

5. Bonuses & Promotional Offers

c7cc offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions unless otherwise specified in the relevant promotional terms:

• All bonuses carry a wagering requirement. Standard rollover is 25x the bonus amount unless otherwise stated.
• Bonuses must be used within their stated validity period. Expired bonuses are automatically removed from your account.
• Free spins won during bonus periods are subject to the same rollover requirements as the parent bonus unless stated otherwise.
• c7cc reserves the right to cancel, modify, or withdraw any bonus at its discretion if abuse or misuse is detected.

Players who hold both a real-money balance and a bonus balance will have their real-money balance wagered first. c7cc encourages players to read individual promotion pages carefully before opting in.

6. Fair Play & Prohibited Conduct

c7cc is committed to maintaining a fair, transparent, and enjoyable gaming environment for all users. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of winnings, and permanent banning:

• Colluding with other players to manipulate the outcome of games or betting markets.
• Using automated scripts, bots, or third-party software to gain an unfair advantage over other players.
• Exploiting software errors, glitches, or technical vulnerabilities for financial gain.
• Money laundering or using c7cc to facilitate any financial crime or illegal transaction.
• Creating a hostile, abusive, or threatening environment for other players or c7cc staff through any communication channel.

c7cc's decisions regarding prohibited conduct violations are final. All games are powered by certified RNG technology to ensure random and impartial outcomes. RTP information for individual games is available from the respective game providers upon request.

7. Intellectual Property

All content on the c7cc platform — including but not limited to software, text, graphics, logos, button icons, images, audio clips, and data compilations — is the exclusive property of c7cc or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content without the prior written consent of c7cc.

The brand name c7cc, its associated logos, and all related marks are trademarks of c7cc. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only, strictly in accordance with these Terms & Conditions.

8. Limitation of Liability

To the maximum extent permitted by applicable law, c7cc shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform. In particular, c7cc accepts no liability for:

• Service interruptions, downtime, or technical failures caused by factors outside c7cc's reasonable control, including but not limited to internet connectivity issues, third-party service outages, or natural disasters.
• Losses arising from your own failure to comply with these Terms & Conditions, including losses resulting from sharing account credentials or failing to log out on shared devices.
• Any changes in Bangladeshi law or regulation that may affect the availability or legality of online gaming in your jurisdiction.

9. Responsible Gaming Commitment

c7cc takes responsible gaming seriously. We provide a range of tools to help players maintain control over their gambling activity. These include deposit limits, session time reminders, self-exclusion, and account cooling-off periods. All tools are accessible through your account settings. We strongly encourage all players to use these features proactively.

By using c7cc you confirm that you are gambling for entertainment purposes only and that you are not using funds required for essential living expenses. c7cc reserves the right to impose limits or close accounts where we identify signs of problem gambling. For further guidance on responsible gaming practices, please visit our dedicated Responsible Gaming page.

10. Amendments to Terms

c7cc reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Amendments become effective immediately upon publication on the c7cc platform. It is your responsibility to check this page regularly to stay informed of any changes.

Where amendments are material, c7cc will endeavour to provide notice to registered users via the contact details held on account. However, your continued use of the platform following any update constitutes binding acceptance of the revised terms, regardless of whether individual notice was received.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these terms, or any breach thereof, shall first be addressed through c7cc's internal dispute resolution process. To raise a dispute, contact our support team at [email protected] with full details of your complaint. c7cc commits to responding to all formal complaints within 5 business days. If a dispute remains unresolved following the internal process, the parties agree to seek resolution through good-faith negotiation before pursuing any other remedy.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our customer support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

You may reach us by email at [email protected]. Please include your registered username and a clear description of your query to help us resolve your issue promptly.